We fix your PrestaShop

One hour of a technician who knows PrestaShop inside out. Tell us what is going on, pay, and we get to work.

  • First answer in under 12 hours, 7 days a week
  • If it needs more than an hour, we tell you before going on
  • The people who build PrestaShop modules

1What is going on?

2Your shop

PrestaShop version

We ask for the access to your back office later, through a secure channel. Do not write passwords here.

3Screenshots or the error log optional

What we fix

  • Errors and blank pages500 errors, white screens, a back office that does not open.
  • Payments that failCard or PayPal payments that stopped working or do not create the order.
  • Orders, shipping and emailsCarriers that do not show, emails that do not arrive, wrong statuses.
  • Modules that clashAfter an update or a new module, something stopped working.
  • A slow shopPages that take seconds, a server at its limit, a heavy catalogue.
  • Spam and botsFake sign-ups, spam in the forms, bots that bring the shop down.

How it works

  1. You tell us and payWhat happens, your shop address and some screenshots. One hour, or more if you already know it is long.
  2. We get to workA technician who knows PrestaShop inside out asks for access through a secure channel and gets to work.
  3. Fixed, or an estimate firstIf one hour is enough, done. If not, we tell you what is left and you decide.

Everything else we do for your shop

Move to the latest PrestaShop From 1.6 or 1.7 to 9, with your products, customers and orders. from $799 Hosting that answers Your shop on our servers, fast and watched. We move it for free. from $199/year Modules for your shop Our own modules: B2B, withdrawal button, anti-spam, Odoo and more. Odoo connected to your shop Invoices, stock and customers in one place, with no fees per user. from $1,149 A new online shop Designed with your brand, with hosting and domain the first year. from $579 Yearly maintenance Someone who knows your shop all year: updates, monitoring and hours. from $690/year Evolution plan Hours every month to grow the shop: custom work, SEO and your brand. on quote

Frequently asked questions

What if it is not fixed in one hour?

We stop and tell you what is left and how long it will take. You decide whether we go on; nothing is charged without your OK.

Do you need access to my shop?

Usually yes: to the back office and, if the problem is in the server, to the hosting. We ask for it after the payment, through a secure channel, never in this form.

Which PrestaShop versions do you work with?

1.6, 1.7, 8 and 9. If your version is old and the problem comes from that, we tell you and quote the migration separately.

Do I get an invoice?

Yes, in your account, as soon as you pay.

And if I want someone to look after the shop all year?

That is the yearly maintenance: hours a year, tested updates and monitoring. It has its own page.